Frequently Asked Questions
Everything you need to know about your Time Timer® experience.
How do I know which Time Timer model is right for me?
Choosing the right model depends on your environment. The Time Timer Watch is perfect for individual use on the go, while the Time Timer MAX is ideal for large classrooms or gyms. Consider the visibility distance and whether you need portability when making your selection.
What is the return policy for electronic timers?
We offer a 30-day satisfaction guarantee. If your device is not meeting your needs, you can return it in its original packaging within 30 days of purchase for a full refund or exchange.
Do Time Timer products come with a warranty?
Yes, all authentic Time Timer products are covered by a 12-month limited warranty against manufacturing defects. Please keep your proof of purchase to facilitate any warranty claims.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout if you need your timer sooner.
What type of batteries do the timers require?
Most of our standalone timers, such as the Time Timer PLUS and MOD, require AA or AAA alkaline batteries. We recommend using high-quality brand-name batteries for optimal performance and to prevent leaking.
Can I use the Time Timer in a silent environment?
Absolutely. Most Time Timer models feature an optional alert volume. You can set the alert to a loud beep or turn it off entirely for a completely silent visual transition, making it perfect for testing centers and quiet offices.